{"id":202,"date":"2026-10-27T15:32:14","date_gmt":"2026-10-27T15:32:14","guid":{"rendered":"http:\/\/shop.irozon.se\/sv\/faq\/"},"modified":"2026-10-27T15:32:14","modified_gmt":"2026-10-27T15:32:14","slug":"faq","status":"publish","type":"page","link":"https:\/\/shop.irozon.se\/sv\/faq\/","title":{"rendered":"Vanliga fr\u00e5gor"},"content":{"rendered":"<header class=\"wp-block-group irozon-policy-header has-base-2-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-243a9efd wp-block-group-is-layout-constrained\" style=\"padding-top:2rem;padding-bottom:2rem\">\n\n\t\n\t<p class=\"has-accent-color has-text-color wp-block-paragraph\" style=\"font-size:13px;font-weight:600;letter-spacing:0.08em;text-transform:uppercase\">Irozon Shop<\/p>\n\t\n\n\t<h1 class=\"irozon-policy-title wp-block-post-title has-xx-large-font-size\">Vanliga fr\u00e5gor<\/h1>\n\n<\/header>\n\n\n\n\n<div class=\"wp-block-group irozon-policy-body has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n\n<h2 class=\"wp-block-heading\">Var levererar Irozon Shop?<\/h2>\n<p class=\"wp-block-paragraph\">Irozon Shop levererar f\u00f6r n\u00e4rvarande fysiska produkter inom Sverige. Nedladdningsbara produkter levereras digitalt och kr\u00e4ver ingen frakt.<\/p>\n<p class=\"wp-block-paragraph\"><a href=\"\/sv\/shipping-delivery\/\">L\u00e4s om frakt och leverans<\/a>.<\/p>\n\n<h2 class=\"wp-block-heading\">Hur ber\u00e4knas fraktkostnaden?<\/h2>\n<p class=\"wp-block-paragraph\">Tillg\u00e4nglig fraktmetod och kostnad f\u00f6r din order visas i kassan innan du betalar.<\/p>\n<p class=\"wp-block-paragraph\"><a href=\"\/sv\/shipping-delivery\/\">Se information om frakt och leverans<\/a>.<\/p>\n\n<h2 class=\"wp-block-heading\">Hur fungerar returer?<\/h2>\n<p class=\"wp-block-paragraph\">Som konsument i Sverige eller EU har du i regel 14 dagars lagstadgad \u00e5ngerr\u00e4tt f\u00f6r fysiska produkter fr\u00e5n den dag du tar emot varan. I returpolicyn st\u00e5r hur du beg\u00e4r en retur och vem som betalar returfrakten.<\/p>\n<p class=\"wp-block-paragraph\">Read the <a href=\"\/sv\/refund-and-returns\/\">Retur- och \u00e5terbetalningspolicy<\/a> for the full terms, including digital products.<\/p>\n\n<h2 class=\"wp-block-heading\">Vad g\u00f6r jag om en produkt kommer fram skadad?<\/h2>\n<p class=\"wp-block-paragraph\">Om en vara kommer fram skadad, \u00e4r felaktig eller har levererats fel, mejla hello@irozon.se och ange ordernumret. Irozon Shop st\u00e5r f\u00f6r sk\u00e4liga returfraktkostnader f\u00f6r s\u00e5dana varor.<\/p>\n<p class=\"wp-block-paragraph\"><a href=\"\/sv\/refund-and-returns\/\">L\u00e4s retur- och \u00e5terbetalningspolicyn<\/a>.<\/p>\n\n<h2 class=\"wp-block-heading\">Vad ing\u00e5r i en 3D-printad produkt?<\/h2>\n<p class=\"wp-block-paragraph\">P\u00e5 varje produktsida st\u00e5r vad som ing\u00e5r. F\u00f6r nyckelh\u00e5llaren i garageform ing\u00e5r inte bilen och nycklarna som visas p\u00e5 bilden.<\/p>\n<p class=\"wp-block-paragraph\"><a href=\"\/sv\/produkt\/perfect-car-key-hanger\/\">Visa nyckelh\u00e5llaren i garageform<\/a>.<\/p>\n\n<h2 class=\"wp-block-heading\">Kan jag best\u00e4lla en produkt med personlig anpassning?<\/h2>\n<p class=\"wp-block-paragraph\">Just nu kan du best\u00e4lla en 3D-printad namnbricka f\u00f6r pennor med ett namn per bricka.<\/p>\n<p class=\"wp-block-paragraph\"><a href=\"\/sv\/produkt\/pencil-name-tag\/\">Se den personliga namnbrickan f\u00f6r pennor<\/a>.<\/p>\n\n<h2 class=\"wp-block-heading\">Hur best\u00e4ller jag namnbrickor med olika namn?<\/h2>\n<p class=\"wp-block-paragraph\">L\u00e4gg varje namnbricka som en separat vara i varukorgen och ange ett namn f\u00f6r varje. Priset \u00e4r 89 kr per namnbricka. Om du \u00f6kar antalet f\u00f6r ett namn f\u00e5r du flera likadana.<\/p>\n<p class=\"wp-block-paragraph\"><a href=\"\/sv\/produkt\/pencil-name-tag\/\">Best\u00e4ll personliga namnbrickor<\/a>.<\/p>\n\n<h2 class=\"wp-block-heading\">\u00c4r Irozon AI Assistant gratis?<\/h2>\n<p class=\"wp-block-paragraph\">Irozon AI Assistant \u00e4r ett kostnadsfritt WordPress-till\u00e4gg som kostar 0 kr i butiken. Din AI-leverant\u00f6r kan ta separat betalt f\u00f6r API-anv\u00e4ndning.<\/p>\n<p class=\"wp-block-paragraph\"><a href=\"\/sv\/produkt\/irozon-ai-assistant\/\">L\u00e4s om Irozon AI Assistant<\/a>.<\/p>\n\n<h2 class=\"wp-block-heading\">Beh\u00f6ver AI-assistenten en API-nyckel?<\/h2>\n<p class=\"wp-block-paragraph\">Ja. Du beh\u00f6ver en egen API-nyckel fr\u00e5n OpenAI, Anthropic eller Google Gemini. Leverant\u00f6ren fakturerar API-anv\u00e4ndningen separat och inga API-krediter ing\u00e5r.<\/p>\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/wordpress.org\/plugins\/irozon-ai-assistant\/\">L\u00e4s om Irozon AI Assistant p\u00e5 WordPress.org<\/a>.<\/p>\n\n<h2 class=\"wp-block-heading\">Hur installerar jag WordPress-till\u00e4gget?<\/h2>\n<p class=\"wp-block-paragraph\">G\u00e5 till Till\u00e4gg \u2192 L\u00e4gg till till\u00e4gg i WordPress-admin, s\u00f6k efter Irozon AI Assistant och installera samt aktivera till\u00e4gget. Du kan ocks\u00e5 h\u00e4mta ZIP-filen fr\u00e5n butiken och v\u00e4lja Till\u00e4gg \u2192 L\u00e4gg till till\u00e4gg \u2192 Ladda upp till\u00e4gg.<\/p>\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/wordpress.org\/plugins\/irozon-ai-assistant\/\">Installera Irozon AI Assistant fr\u00e5n WordPress.org<\/a>.<\/p>\n\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Where does Irozon Shop deliver? Physical products are currently delivered within Sweden. Downloadable products are delivered digitally and do not require shipping. Read about shipping and delivery. How are shipping costs calculated? The available shipping method and cost for your order are shown at checkout before payment. See the shipping information. How do returns work? [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"no-title","meta":{"footnotes":""},"class_list":["post-202","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently Asked Questions | Irozon Shop<\/title>\n<meta name=\"description\" content=\"Answers about shipping in Sweden, returns, personalized products and the free Irozon AI Assistant.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/shop.irozon.se\/sv\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions | Irozon Shop\" \/>\n<meta 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